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Help
  • Why register?
  • I want to listen to a full-length albums, but I get more than a 20 sec. preview
  • Why is the e-mail confirmation necessary?
  • I've forgotten my login and password. What should I do?
  • I get "Incorrect password" message every time I try to to log in. What should I do?
  • How do I change the login/password/e-mail and other personal details?
  • How do I download songs?
  • How much is a song (an album)?
  • Are there any limitations on the speed or number of downloads per day?
  • I can't download the music! I can't select and order music! Nothing works! What should I do?
  • Can I use download manager to download the songs?
  • What payment methods are supported?
  • After the payment no money has been added to my account. What should I do?
  • How long is the payment considered valid?
  • I didn't get the answer to my question. What should I do?
  • How to protect my payments?
  • Why register?

    You have to register in order to download music from our site. By signing up You receive access to the Downloads, Account sections of the site and possibility to contact our support.

    In order to register You need to fill out a form. Upon the form completion, You'll receive a message at the above e-mail address with your login and password.

    We recommend you to save this message!

    I want to listen to a full-length albums, but I get more than a 20 sec. preview

    In order to listen to a full-length songs you need to register first. After the registration you will have an opportunity to listen to an album, before the purchase. All of our streaming is of lower quality compared with a purchased song.

    Why is the e-mail confirmation necessary?

    This is needed to confirm that the provided e-mail address is correct and belongs to You.

    I've forgotten my login and password. What should I do?

    Use the password recovery system. Follow the link "Forgot Password?" near the authorization form or click here.

    I get "Incorrect password" message every time I try to to log in. What should I do?

    Follow these steps:
    1. Make sure all information You have entered is correct, check whether CAPS LOCK is enabled, upper and lowercase letters are processed differently.
    2. Check the security level enabled in Your browser. It is recommended to choose the "Medium" security setting for the site's normal operation (in order to change it, use "Service" - "Explorer Settings" - "Security" menu).

    How do I change the login/password/e-mail and other personal details? Follow the Properties link at the top of the page. To enter the settings page You need to be logged in.

    How do I change the login/password/e-mail and other personal details?

    Your profile is upper left corner of the screen. To enter the settings page you need to be logged in.

    How do I download songs?

    You have 2 ways to purchase songs:
    1. Click button with every song you want to purchase.
    2. Click button to add the selected song to playlist, and purchase all the selected songs with one click.

    How much is a song (an album)?

    A track costs $0.25. There are bonuses and discounts available.

    Are there any limitations on the speed or number of downloads per day?

    There are no limitations except for the speed of Your Internet connection.

    I can't download the music! I can't select and order music! Nothing works! What should I do?

    What should I do? Make sure You have cookies enabled in Your browser (open "Service" - "Explorer Settings" - "Privacy" and choose the "Medium" (the default) setting).

    Can I use download manager to download the songs?

    Sure. We even encourage You to use the "Reget", "Flashget" and the like. These programs make file download easier, allow to continue download after the loss of the Internet connection and have other useful functionality.

    What payment methods are supported?

    You can use VISA, MasterCard, DINERS Club and JCB to fill up Your account and pay for the songs on our site. You can get additional information about our site's billing system here.

    After the payment no money has been added to my account. What should I do?

    To solve the problem, please, contact us and provide the payment details. E-mail us at info@sentero-team.com.

    How long is the payment considered valid?

    The money added to Your account remains valid until You spend it.

    I didn't get the answer to my question. What should I do?

    Please, contact our support at support@sentero-team.com, we'll do our best to help You.

    How to protect my payments?

    To protect your personal information, the Sentero.net makes use of the SSL (Secure Sockets Layer) cryptographic protocol on all the pages where input of personal information is required.

    Your order will be processed via a secure SSL-connection between our server and the server of the ******* service provider. The https protocol used to authorize the transaction makes it completely safe for you. You may check the SSL Certificate issued by ***** at the page where you enter your credit card info or any secured page of our site, by clicking on a closed-lock sign in your browser.